Terms And Conditions Of Use

These terms govern your use of Paralythena’s website and flower ordering services in Malaysia. Please read them carefully before making use of any product or service on this site.

Last updated January 18, 2026

User Acceptance

By using this site, you agree to comply with the following terms and our privacy policy. If you do not accept these terms, please do not use our services. Your continued use of our platform indicates your full acceptance.

Definitions

Key definitions help clarify responsibilities and scope for both parties to these terms.

‘Paralythena’, ‘we’, ‘us’, or ‘our’ refers to the flower shop operating the site at paralythena.sbs in Malaysia.

‘User’ means anyone browsing, placing orders, or contacting us via the website, app, or email.

‘Services’ encompass our bouquet offerings, delivery, customer support, and all related site features.

‘Agreement’ denotes the legally binding contract between user and Paralythena through these terms.

Service Usage Terms

You may use our bouquet and delivery services for lawful purposes only. Do not engage in activity or submit content that violates law or offends others.

Eligibility

To order on Paralythena, you must be at least 18 years old and able to form a legally binding contract under Malaysian law.

Orders for minors must be placed by a legal guardian.

User Responsibilities

Users are responsible for maintaining accurate information and lawful behavior at all times.

Provide true and current order and delivery details
Maintain confidentiality of your account details
Comply with local laws and delivery regulations
Contact support for assistance or to report issues promptly

Prohibited Uses

You must not misuse the website or services in any way.

Uploading illegal, offensive, or misleading content
Interfering with site security and proper operation
Using automated means to access the platform
Collecting data without permission
Engaging in fraudulent or unethical activity

Intellectual Property Rights

All content, logos, graphics, and designs are owned by Paralythena or its licensors. Use is limited to personal, non-commercial purposes. Do not copy, modify, or distribute our content without permission.

User Submissions

You may submit reviews or suggestions, but not material violating intellectual property or privacy laws.

Submission Rights

By sharing content, you grant us the right to use it for promotional or service improvement purposes only.

Your Privacy Rights

Your data is treated per our privacy policy, which explains collection, uses, and security. Please review the separate policy for full detail.

See privacy policy

Site Disclaimer Statement

Services and arrangements are provided on an as-available basis. Results may vary depending on flower season and availability.

No Guarantees

We strive for accuracy but cannot promise delivery dates or specific flower types.

Limitation Of Liability

We are not liable for indirect or incidental losses. Our duty is limited to replacing products or refunding payment, at our discretion.

Indemnification

You agree to protect and hold harmless Paralythena for claims related to your misuse of the site or services.

Dispute Resolution Guidelines

Contact us to resolve any issue before pursuing alternative dispute measures. We recommend amicable communication.

Arbitration

If disputes cannot be settled, either party may bring the matter to binding arbitration in Malaysia.

Arbitration does not exclude statutory consumer rights.

Online Dispute Resolution

Users may use recognized online dispute resolution (ODR) services for concerns arising from our platform.

ODR contact details

Severability

If any term is invalid, others remain effective. This ensures the agreement remains enforceable.

Entire Agreement

These terms, with the privacy policy, represent the full agreement between user and Paralythena.

Applicable Law Statement

All agreements and service use are governed by Malaysian law.

Termination

We reserve the right to suspend or terminate your account or orders for breach of these terms or suspected misuse.

Modifications

We may revise terms at any time, with changes posted on this page. Using the site after changes means acceptance.

Contact Us For Terms

For questions about these terms, reach out through our contact details below.

Support email: content@paralythena.sbs

Contact phone: +60 7-530 1388

Our address: Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia

Effective date: January 18, 2026

Version: v2